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Personalised products cannot be returned.
We offer a 14 day return guarantee for items purchased through this site. If you would like to return your order please use the return postage label which came with your order and fill in the returns form.
Please return the item with the product labels and in the original packaging.
The product must be unworn and in resalable condition in order for a refund to be processed.
If you paid for an upgraded delivery service we will only refund this if the incorrect items were delivered or the items are faulty.
Our return address is:
OPRO International Limited
24 Mark Road
We recommend packaging the items securely and requesting proof of postage for all returns. Please retain proof of postage as you are responsible for the return(s) until they have been received by us.
For any gifts purchased from 15/11/2020 we will accept returns until 31/01/2021.